Frequently Asked Questions

How do I shop?

You can shop through our website, or any of our social media pages by simply sending us a picture of the fabric you are interested in purchasing via email.

Do we ship Internationally?

Yes, we do ship Internationally, please view our shipping policy for more information.

How long does it take my order to process for shipment?

All orders are subject to processing time which is 3-5 business days that is separate from the time it takes for a shipment to reach its destination once it has been picked up by our carriers.

How do I return my order?

You can return an item within 14days from fulfillment date, kindly refer to our return policy to start your return process.

Is it safe to shop online?

Yes, it is, we subscribe to the highest security and encryption standards.

Can I edit or cancel my order?

Orders cannot be cancelled, but changes can be within 2-4 hours after an order is placed by sending email to Maasherfabricstore@gmail.com. Unfortunately, we cannot accommodate any changes after 4hrs.

Missing item(s) from my order?

Sorry an item is missing; please double check it’s on your order confirmation, check your emails including junk/spam to see if we sent you an email about it going out of stock or your order could be arriving in more than one parcel. If none of these apply kindly send an email to Maasherfabricstore@gmail.com within 7days of your order being delivered and we will sort it out for you.

What types of exotic fabrics does Maasher Fabric Store offer?

Explore the diverse range of fabrics we provide for bridal occasions and special events.